At Petland all of our Pet Counselors have outstanding knowledge and customer service, and each week we let them pick the puppy of the week that just melts their hearts.
The Petland Mission
"Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our customers who already have pets, we are dedicated to enhancing their knowledge and enjoyment of the human-animal bond."
Pets for a Lifetime
Petland recognizes that its customers have the best of intentions, planning to exceed their pets' basic needs with love and proper care for a lifetime. Occasionally, circumstances arise making it difficult for pet owners to keep their lifetime promises to Petland pets. In these cases, Petland Pet Counselors encourage customers to let Petland help find a new home for their Petland pets.
Petland's Adopt-A-Pet program has been a tremendous success with Petland store operators collectively placing over a quarter of a million homeless pets in the last ten years. The program also is growing stronger day by day as new Petland stores open with the program.